Shipping policy

Dispatch Times

Delivery time frames are to be specified via our social media for each particular order date. We do aim to deliver within 3-5 working days (for UK based orders) and within 10 working days (for international orders) however this may vary and therefore no guarantee can be provided on this front. Pre orders placed in the February 2025 sale are expected to be delivered on a 4-6 month timeframe.

International Customers/Orders outside of the United Kingdom

By placing an order from Cutis Organic to be shipped outside of the UK, the following terms are understood to have been accepted by the customer:

This is a disclaimer that you have been made aware of the risk involved with international shipping and if any loss or damage were to occur, Cutis Organic will not be covering any costs or providing refunds.

Please note we will not be liable for any customs/imports charges or additional fees involved.

After being made aware of the risks you still wish to proceed with the order.

Once payment has been made in full and we have received the funds, it may take up to 4 weeks to process and ship your order. It can take a further couple of weeks for delivery depending on the courier service. Pre orders placed in the February 2025 sale are expected to be delivered on a 4-6 month timeframe.

All tracking information will be provided and we hope to have your order delivered to you as quickly as possible.